Effective Date: May 30, 2024
Introduction
Creative Individuals (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our video production services, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect and process the following types of personal information:
1. Personal Identification Information
- Name
- Email address
- Phone number
- Mailing address
2. Payment Information
- Credit card details
- Billing address
3. Technical Data
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Other technology on the devices you use to access this website
4. Usage Data
- Information about how you use our website and services
5. Marketing and Communications Data
- Your preferences in receiving marketing from us and your communication preferences
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To fulfill any other purpose for which you provide it
- To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
How We Share Your Information
We may share your information in the following situations:
- With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
- For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With your consent: We may disclose your personal information for any other purpose with your consent.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal information.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@creativeindividuals.com
- By phone: 07736785180
- By mail: Drumhead road, Britannia Buildings PR6 7BX
Thank you for choosing Creative Individuals. We value your privacy and are committed to protecting your personal information.